Shipping Policy
Order Processing
All orders are processed and dispatched within 1-2 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times
Once dispatched, delivery typically takes 7-12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as they can be affected by factors outside our control (customs delays, weather, carrier delays, etc.).
International Shipping
We proudly ship worldwide. Please be aware that international orders may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey.
Delays
While we work hard to ensure timely delivery, occasional delays can occur due to high order volume, customs, or carrier issues. If your order is significantly delayed beyond the estimated timeframe, please contact our support team at [your support email] and we'll be happy to help.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.
Questions?
If you have any questions about your order or our shipping process, reach out to us at [your support email] — we're happy to help